I haven’t updated this topic because I’ve been busy, wonder of all wonders, but also because my ire is now focussed on my television, made by Samsung. It’s amazes me how far back in time we’ve progressed as time has worn on. But I’m saving up my annoyance to write a specific post about that. For example, we’ve progressed so far now that you can no longer turn the TV off, and turn it back on again a few seconds or a minute or a day later, and have the TV come on displaying the exact same channel that was playing when you turned it off. No, you have to fuck around pressing all of the seven fucking buttons on the remote control to navigate back to where you were, along with all the spinning circles that display while you’re waiting. Along with boycotting all Samsung telephones, I will now never again buy any sort of Samsung electronic device.
Progress!
Speaking of the seven buttons, you might notice that that the number is less than ten, which is the minimum number of buttons for a remote that has ten digits … you know, 0 through 9. So no, even though I know that the channel I usually want to watch is 206, I have no way of typing in “206” and thereby going straight to my preferred channel. Mind-numbingly stupid.
But let’s ignore that for a moment, as I have been doing for about two months now.
Now my problem is with Tek Savvy. They’re down. (This was written offline earlier.) Below is a screenshot of their Network Status page. (Taken when I was connected through my phone.) You will notice the following:
- The outage map shows no outages. I’ve zoomed in on the Vancouver area (where I am, obviously), but there are also no outages in the slightly larger Toronto area either, which is the default display for the map. In the past, on any given day, there have been multiple outages in the Toronto area, most of them minor or being notices of network maintenance. And the page didn’t ask for my permission to geolocate my browser.
- Note that the “live chat” is not live, it’s dead.
- Note the “hours of operation” for “technical support”: 24/7. Umm, it’s quarter past now where I am, and according to my very careful calculations, that’s within operating hours. So obviously the claim that technical support is available 24/7 is 100% bullshit.
Tek Savvy, Network Status page, 2026-02-21.
It’s not as if this is the first time that they’ve been down. I haven’t kept track of how often they’ve been down, and to be honest it isn’t often, but it’s been more than Shaw/Rogers were down at my last place, and their being down affects everything in the household, most obviously the Internet and TV.
So I’m still pissed off at switching to Tek Savvy, although I’m 100% glad I switched from Rogers. I’ll probably update this topic at least one more time, probably to bring it to a conclusion, although that won’t include my planned review of my crappy Samsung TV.