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Sticker shock on Canadian cell data rates

Mar 14th, 2012
by Craig.
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I had to do a double take after I put myself back into my chair and fastened my seatbelt when I saw the price of data transfer on the Virgin Mobile Canada website: $51 200 per gigabyte! Holy shit Batman! Are you kidding me? (See the “Canada Rates” tab at “Long Distance and Roaming“.) On a low-end high-speed Internet connection for a residential customer, that would translate into a bill of $6.4 million per month if you used your full bandwidth allotment! How is that justifiable when other packages on their site are advertised at a “mere” $15 per gigabyte, less than three ten-thousandths of the price? How is it justifiable, period?!

Virgin Mobile Canada data rate of $51 200 per GB!

Virgin Mobile Canada data rate of $51 200 per GB!

Virgin Mobile Canada data rate of $15 per GB.

Virgin Mobile Canada data rate of $15 per GB.

It just highlights what is common knowledge among any Canadians even vaguely aware of cell phone rates outside of Canada. We have among the highest rates (on voice and data) anywhere in the world — the absolute highest according to some surveys. Even Somalia, a Third World country in the thrall of pirates and warlords that has been without a functioning government for over two decades, has better and more competitive cell service than Canada. Why we put up with this, and why our government continues to allow the cell phone companies to gang together and collectively bend us over and screw us, is beyond my comprehension.

So having braved looking at a cell phone company’s website again, I’m going to retreat back into my Luddite cave as I head down the home stretch of my fifth year without the financial millstone of a cell phone hanging around my neck.

Some more links for your consideration:

Update, 14 March 2012: A glimmer of hope on the horizon: Ottawa opens telecom to foreigners, although the announcement is a bit of a mixed bag. Not that I think that “foreigners” are Canadians’ salvation, but our own countrymen (and -women) are quite happy to screw us. However, with Canada being the most expensive place on the planet to own and operate a cell phone, there is only one way for prices to go … assuming the tendency will be to head towards the middle of the pack, and not into the stratosphere! It’s competition and a smashing of the oligopoly that’s needed, and if that means that it takes Europeans, Asians or even Africans owning cell phone companies 100%, then so be it.

RCMP hypocrisy: The video lies, the video tells the truth

Feb 11th, 2012
by Craig.
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The gall! The unmitigated gall!

As anyone who paid the slightest bit of attention to the Royal Canadian Mounted Police killing of Robert Dziekanski knows, the RCMP did their level best to (first of all) hide the video evidence, and then completely discredit it. Despite the fact that any private citizen (i.e., non-cop) caught on video breaking the law would get a one-way “do not stop, do not collect $200, do not pass go” ticket to jail, no expense or red herring was spared by the RCMP in trying to sell to the public the snake oil that the video didn’t tell the real story, and that Mr. Dziekanski really was a great and credible threat to four burly cops as he brandished his weapon of mass destruction: the infamous stapler. The video, they claimed, was less than useless. (This in addition to all of the lies about Dziekanski and the incident itself [not to mention the post-mortem collusion] that they spewed to the media and the Braidwood Inquiry.)

Yet this week, after the editor of the Osoyoos Times related an incident during which he felt he was humiliated (Google cache, local cache) in a guilty-until-proven-innocent road side stop by RCMP Corporal Ryan McLeod, the Officer in Charge BC RCMP Communications (Superintendent Ray Bernoties), gleefully offered video evidence (local cache, now that the RCMP have apparently deleted this press release) which he essentially claims makes a slam dunk case that refutes the claims of editor Keith Lacey. He even smugly adds, “This is the type of transparency British Columbians expect from the RCMP.”

The hypocrisy! The sheer, bald-faced, fucking hypocrisy of the murdering RCMP!

You might almost think the guy was trying to make a sarcastic joke, or the press release was written by Monty Python, if it wasn’t so serious. Yes, Supt. Bernoties, we do expect transparency from the RCMP; one day I hope we’ll see some.

The hypocrisy continues: “This police officer, who you so freely defame using your position …”. Excuse me while I splutter my morning coffee all over my computer screen! The record shows that the RCMP themselves used their position and access to the media to “freely defame” Robert Dziekanski before the video evidence and the testimony of bystanders came to light, and is a textbook example of why we can’t take as gospel what police officers say in support of a charge. (Being a grammar nazi I can’t help but point out that this cop — the top cop for “communications” in BC — doesn’t even seem to know when to use the word “whom” instead of “who”, and later also uses the word “slander” when he should refer to “libel” — a double blow for someone who is supposed to be proficient in both communications and the law. Actually, the whole “letter” reads as if it was written by an eight-year-old getting a D in English class.)

The hypocrisy concludes thusly: “If there was one positive to your negative article, it was a reminder to me of the many baseless and malicious allegations our members must constantly face while carrying out their duties. Fortunately, in this case, the video removes any doubt that the police officer’s actions were professional and respectful.”

Wow. Poor baby. “[B]aseless and malicious allegations” my foot. Before the outrage set in, I was just left dumbfounded.

Keith, you are wrong about one thing in your editorial. You state, “This is a free country, not a police state.” Sorry, but clearly you haven’t noticed that this is no longer true, especially the moment you drive a car onto a public road.

 

 

Updated, 14 August 2015: Linked to local cache of RCMP press release, seeing as it has either been deleted from their website or moved.

Bell Canada thievery

Dec 8th, 2011
by Craig.
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An open letter to Bell Canada:

Your charge for a one-minute phone call from Ottawa to Vancouver of $11.27 is nothing short of thievery. It’s no wonder that people despise the “big” phone companies like Bell. This level of daylight robbery is what colours one’s opinions of other services offered by your company, such as cellular telephone services. If you will use one of your services to rob customers blind, you’ll probably do it with other services too, and so I will ensure that I avoid doing any type of business with Bell in the future based on this one extremely distasteful experience.

Fucking Microsoft

Nov 12th, 2011
by Craig.
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I hate it when software interrupts my day to tell me that I should download the latest and greatest version. I hate it even more when I must reboot to finish the installation or — when I have 37 million tabs open — Firefox tells me it must be restarted.

So whenever Windows tells me that updates are ready to be installed (I don’t allow anything to be installed without my reviewing the details first), I ignore that until I am ready to reboot. Why? (The full reasoning will become crystal clear in a moment.) Because despite the laughable assertion in the description of every Microsoft security update that the machine “may” need to be rebooted, the fact is that Microsoft is entirely incapable of updating any part of its operating system without requiring that the machine be rebooted.

But today there was one out-of-band security update that, based on its description, I figured shouldn’t require a reboot. So I let the update go ahead. Sure enough, a reboot was required. However, as is usually the case, I was busy and had a lot of stuff open and on the go, so I selected the option to reboot later.

And this is why I never do that: Because every few minutes you get this annoying, in-your-face pop-up that “helpfully” reminds you that you need to reboot. Combine that with the fact that I have my mouse pointer configured to “snap to” the default button in a dialogue box, and the fact that Microsoft “helpfully” makes the “reboot now” button the default button, and you have a recipe for disaster. Somehow I managed to avoid clicking the “reboot now” button for several hours, but eventually it popped up just at the instant I was clicking somewhere else on the screen.

Result: Machine reboots, and all of my work disappears in a puff of smoke.

Now, fortunately I didn’t lose much — I’m an obsessive ctrl-esser — but I did lose some text I was entering into a textarea on a web page. It could have been worse.

One thing I have noticed about the OpenOffice.org office suite is that, when a dialogue box pops up, the mouse pointer snaps to the middle of the dialogue, not the default button, and this is even for ones that you’re expecting. So I have to move the pointer a few pixels rather than just clicking on the default button; not a big deal, it’s close enough. On the other hand, it’s a big deal when your machine suddenly reboots as you helplessly watch all of your work swirl around the drain.

Bill? Are you listening?

BlackBerry/RIM. Going, going, gone?

Oct 13th, 2011
by Craig.
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A couple of years ago my company had a major server outage on a primary server that brought down websites and email for almost two and a half hours. Such outages are rare, but they happen, and they happen to small hosting companies like NinerNet as well as the giants. After that outage I wrote about the lessons learnt and, without trying to deflect attention or criticism away from us, I pointed out an extensive list of major service outages experienced by the likes of Google, Amazon, YouTube, Barclays Bank, MySpace, Facebook, PayPal, Microsoft, eBay, and so on.

Also in that list was BlackBerry/RIM, and this is what I wrote at the time on them in particular:

Have a Blackberry? Do you realise that all Blackberry emails in the whole world go through one data centre in central Canada, and if that data centre has a problem, you can still use your Blackberry for a paperweight? Nobody is immune; nobody gets away unscathed.

I’m under the impression that, since then, RIM expanded that single point of failure to create multiple points of failure (often under threat of sanctions by governments who want access to their citizens’ communications), and fail they have — worldwide — in the last few days. And for several days, not just a couple of hours.

Without wanting to gloat over a mortally-wounded about-to-be corpse, RIM’s problems weren’t that difficult to predict. Unfortunately for them they are, at this time, the victim of a perfect storm that includes (among other things) poor sales and share performance, product failures, the almost simultaneous (to their technical troubles) launch of a new messaging system on the iPhone to rival BlackBerry Messenger, and these latest technical troubles. But this perfect storm is of RIM’s own making, and their problems go deeper than that anyway; they go to the heart of their core philosophies.

Now, I’m no Apple fanboi (and in the wake of the death of Steve Jobs I commend to you What Everyone Is Too Polite to Say About Steve Jobs [archived]), but at least an iPhone more resembles a “proper” computer like the one you have on your desk than the toaster in your kitchen that can only do the one or two things its manufacturer decided in its infinite wisdom it needs to do. Mobile computers (aka “smartphones”) like the iPhone and those running on the Android operating system rely on open standards when it comes to things like email. In short, open standards and systems win. (That said, Apple is not the poster child for open standards and systems, and needs to change that.) There is no central super-server somewhere handling all email for all iPhone or Android users worldwide, just waiting to fail. With BlackBerry there is … or was. End of story.

If you swallowed RIM’s mantra about their system being de rigueur for business and the iPhone being “not for business”, you’re paying for that today.

Sorry for that.

Update, 30 May 2012: Seven months later and Roger Cheng at CNET finally comes to much the same conclusion (archived).

Google search going downhill?

Oct 13th, 2011
by Craig.
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After being frustrated by the results in a Google search yet again, I submitted the following feedback to Google under the category “Google’s search results weren’t helpful” and the sub-category “The results included a page that was irrelevant”:

You searched for shaw vod 33319.

Please list which site or sites were irrelevant.

http://www.digitalhome.ca/forum/showthread.php?t=55214
http://www.digitalhome.ca/forum/showthread.php?t=127023
https://secure.shaw.ca/apps/digital_services/GuideErrors.asp

… and probably the rest of the results, but I didn’t go past the top three.

Why were they irrelevant?

I’m finding more and more that Google ignores one or more of my search terms, trying to be too clever for its own good. For example, while the third result on the secure.shaw.ca domain would be relevant if I was looking for a way to contact my cable company (Shaw) about the VOD (video on demand) error (33319) I am receiving, it’s absolutely useless as a result that tells me immediately what error 33319 is.

In this case “33319” does not even appear anywhere in the page at any of the top three search results. Why then are these pages included in the results if I’m searching for “all of the words” (Google’s wording) I have entered, and not “one or more of these words”? And this happens even when all of my search terms are actually words, unlike this case where one of the search terms is a string of numbers.

Please don’t make me use a Microsoft product for my searches. The last time I switched search engines was from AltaVista to Google.

For those of you with short memories or who weren’t around “BG” (before Google), AltaVista was the search engine back in the day. They even provided search results for Yahoo, before going into decline and eventually becoming a part of Yahoo. Now it’s just a point of entry into the Yahoo search system. I don’t even remember exactly when I switched, but it was probably in the early 2000’s.

Do they owe it to the fans?

Oct 5th, 2011
by Craig.
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On a local radio station today, the DJ made reference to the station’s blog (“Do they owe it to the fans?“), but on air seemed to be asking a slightly different question to that posed on the blog. To the straight-up question, my answer is no, bands don’t owe it to their fans to tour.

However, the DJ (or someone who called in) introduced the issue of bands who rest on their laurels and issue remastered version after remixed version of their music, and live off of the income from that. To that I say, “Hey, if you (gentle reader or listener) want to pay for yet another remix of the same old song, go right ahead. But I won’t.” I’m all for residual income, but unless you actually get off your arse and do something new occasionally (and that includes touring, even if you sing your old stuff), why should I buy your old stuff, over and over again?

Which actually leads to the age-old question of old music coming out in new formats to keep up with technology. (For the sake of simplicity I’ll stick to referring to music from here on, but the same principles apply to films and any other recorded entertainment.) These days the big entertainment companies like to tell you that you have “licensed” the music that you have bought. (I don’t think you’ll find a “licence” printed on any of your old vinyl LPs!) This allows them to attach all sorts of conditions to your licence, not the least of which prevents you from making copies of said licensed material.

To that I respond that if I have bought a licence that entitles me to listen to a particular song, then I am allowed to listen to that song for the rest of my life in whatever formats exist between the time I licence it and the time I die. The licence should only apply to the song I originally bought, or any substantially similar version of the song. Therefore, if another band performs the song, or the same band records it at a concert, or the original lead vocalist records a duet with someone not a member of the band (just to give a few examples), those would be considered substantially different, and I would not be entitled to those versions of the song until I paid for a copy.

Therefore, if I bought Penny Lane in 1967, as far as I’m concerned I’m entitled to listen to the same version of Penny Lane in the comfort of my home at any time I choose by playing it on my record player, on my CD player, or on my computer (which includes whatever portable device you carry around in your pocket) from a digital file (e.g., MP3). So if I bought the right to listen to Penny Lane in 1967, then I am entitled to obtain, for free (or perhaps for a modest fee to cover materials, shipping and handling), a copy of Penny Lane on CD and MP3 and in any future recording formats. (The same applies if I lose my original copy.) If the same song is re-issued by the band twenty years later, even if the latest version is somehow technically superior, it’s substantially the same song and I’m entitled to a copy of the “new” version for free. If the company I paid in 1967 is unable or unwilling to send me a copy of Penny Lane on/in the latest format at my request, then I am entitled to obtain a copy by whatever means I deem necessary. Enter (in this day and age) file sharing.

Of course, coming up with a 44-year-old receipt to prove you’ve already paid might be a challenge!

RIP Jack Layton

Aug 22nd, 2011
by Craig.
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Today Canada lost its only political leader. Whether or not you agree with his politics and the politics of his party, Jack Layton was the only leader of a major federal party that actually met the definition of the word “leader”. Others, including the current prime minister, are certainly the figureheads of their respective parties, but they are not leaders. There’s a huge difference. It was not just Layton’s success in the most recent election that made him a leader; it was the fact that he actually had a vision for Canada.

Rest in peace, Jack. We lost more than just another citizen today. You are not irreplaceable — none of us are in the grand scheme of things — but the question is whether or not someone of your calibre can be found in time to avoid Canada becoming a de facto one-party state.

Only in Vancouver …

Feb 3rd, 2011
by Craig.
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… will you be approached outside a Starbucks by a guy plugged into an iPod begging — “pretty please” — for a dollar to buy a coffee.

Invincible and invisible cyclists

Dec 1st, 2010
by Craig.
1 comment
Cyclist dressed in black. Photograph by Mark van Manen, PNG.

Cyclist dressed in black. (Mark van Manen, PNG.)

The front page story in The Vancouver Sun on 29 November was Cycling’s most dangerous intersections: 10 places cars are most likely to hit bicycles in Vancouver. Illustrating that story was one of the pictures you see here. (For some strange reason, the Sun has two identical versions of the story [here and here] on its website, but with different pictures.)

Now, I realise that the photographs were no doubt posed, but they beautifully — and ironically — illustrate exactly why so many cyclists (and pedestrians) are getting mowed down on Vancouver streets. Note the following:

  • The cyclist is dressed entirely in black, and
  • The picture is taken at night.
Cyclist dressed in black. Photograph by Mark van Manen, PNG.

Cyclist dressed in black. (Mark van Manen, PNG.)

I’ve lost count of the number of times I’ve been driving in Vancouver on a rainy night — which, as you will know if you live in this part of the world, account for about 300 of 365 nights — and a cyclist or pedestrian has almost literally appeared “out of nowhere” and narrowly avoided becoming one with my car. You can point the finger of blame at me if you want, accusing me of not paying attention. But really, even if there was no car traffic on the roads (besides me) and so I didn’t have to be swivelling my head this way and that to look out for them (especially at intersections, which is what the Sun story is about), I’d be hard-pressed to see a damn nearly invisible person (and bike) until my headlights are reflected in the whites of his or her widening eyes. Besides, if I’m doing such a poor job of paying attention, how come I don’t have these close calls during the day in good weather?

Add to that cyclists and pedestrians who think they are somehow exempt from both the laws of the road and of physics — or have a death wish — and you have a recipe for disaster. The onus is on everyone on the roads to do their part to keep them safe, but jeez, if you’re the one likely to be on the losing end of a collision, don’t you think you should invest a little more effort and thought in keeping yourself alive before you even walk out the door?

(Copyright note: These photographs are the copyright of, presumably, Mark van Manen of the Pacific News Group [PNG]. They are used here without permission, but I assert that their use here is in line with the concept of “fair dealing” under Canadian copyright law, in that this article is a criticism of the content of the works themselves and the news story to which they are attached rather than simply being a reposting of a news article. To the best of my knowledge, non-copyrighted versions of these photographs are not available. In any case, these are the pictures the public has seen, so my creating my own similar pictures would negate the nexus of this article.)

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